OUR POLICIES
Shipping & Delivery
Your satisfaction matters to us! All food purchases are final sale. If you receive an incorrect item or your order arrives damaged, we're here to help make it right!
Please email thepurpleolivellc@gmail.com within 48 hours of delivery, including your name, order number, and clear photos of the items, shipping box, and damaged packaging. Please retain all items, packaging, and paperwork until further instructions are provided.
Website Terms & Conditions
Welcome to The Purple Olive! We're delighted you're here. By accessing or purchasing from our website, www.thepurpleolivesteelville.com, you agree to the following Terms & Conditions and our Privacy Policy.
Website Content & Accuracy
We strive to provide accurate, up-to-date information about our products and services. However, product descriptions, pricing, availability, and website content may change without notice. While we make every effort to ensure accuracy, occasional errors may occur.
We reserve the right to correct errors, update information, and modify or cancel orders affected by inaccuracies, subject to applicable law.
Product Information & Use
Our olive oils, balsamic vinegars, and specialty food products are intended for culinary enjoyment. Customers are responsible for reviewing ingredients, allergen information, and product suitability before purchasing or consuming.
Recipes, pairing suggestions, and other information shared on our website are provided for general informational purposes and are not intended as medical or dietary advice.
Website Availability
We work to keep our website operating smoothly but cannot guarantee uninterrupted access. The Purple Olive is not responsible for temporary website interruptions or technical issues beyond our reasonable control.
Intellectual Property
All original website content, including our logo, branding, photographs, graphics, and written materials, is owned by or licensed to The Purple Olive. Unauthorized reproduction, distribution, or commercial use is prohibited without prior written permission.
Third-Party Links
Our website may include links to third-party websites for your convenience. These links do not imply endorsement, and The Purple Olive is not responsible for their content, policies, or practices.
Orders & Quantity Limits
Product availability is subject to change. We reserve the right to limit quantities or decline or cancel orders when necessary, subject to applicable law.
For bulk purchases or special orders, please contact us in advance so we can discuss availability and fulfillment timelines.
Returns & Damaged Orders
All food purchases are final sale, except as required by law. If your order arrives damaged or contains an incorrect item, please contact us at thepurpleolivellc@gmail.com within 48 hours of delivery.
Include your name, order number, and photographs of the affected items and packaging. Please retain all original packaging and materials until further instructions are provided.
Limitation of Liability
To the fullest extent permitted by applicable law, The Purple Olive's liability for claims relating to a purchase is limited to the amount paid for the affected order. We are not responsible for indirect, incidental, or consequential damages arising from website use or purchases, except where liability cannot legally be excluded or limited.
Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the updated terms.
Privacy & Security Policy
At The Purple Olive, your trust matters to us! We respect your privacy and are committed to protecting your personal information.
Information We Collect
When you shop with us, we collect information necessary to process and fulfill your order, including your name, contact information, shipping address, and payment details.
How We Use Your Information
Your information is used to:
-
Process payments and fulfill orders.
-
Arrange shipping and delivery.
-
Provide customer service and order updates.
-
Meet applicable legal and tax requirements.
We never sell your personal information. Information is shared only with trusted service providers when necessary to process payments, fulfill orders, operate our website, or comply with legal obligations.
Payment & Website Security
Our online store uses Wix's secure payment processing services to handle transactions. Payment information is transmitted through encrypted connections and processed using Wix's payment security measures.
Protecting Your Information
Access to customer information is limited to authorized individuals and service providers who require it for legitimate business purposes. We take reasonable precautions to protect personal information from unauthorized access, misuse, or disclosure.
Cookies & Website Services
Our website may use cookies and similar technologies to support essential shopping functions, improve website performance, and enhance your browsing experience.
Questions or Concerns?
If you have questions about your privacy or how your information is handled, please contact us at:
The Purple Olive
Steelville, Missouri
Email: thepurpleolivellc@gmail.com
Website: www.thepurpleolivesteelville.com
The Purple Olive – Where Flavor Lives Its Best Life!